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Shipping Options

University Store is proud to offer one flat shipping rate of $8.99. These rates apply only to domestic orders within the continental United States. Diploma frames & over-sized items will incur additional shipping fees and are not eligible for free shipping promotions. Items that have special shipping charges will include this information in the individual item description. All packages will be shipped via UPS Ground. Expedited shipping is available but requires an order specific quote. Please contact the web order department at UStoreWebOrders@georgiasouthern.edu for expedited shipping quotes.

International Shipments

For international shipments, the shipping cost will be added to the customer's order total. Small shipments to Canada will be charged $30.00 in shipping fees. APOs and other military mail will be charged $12.00 shipping. Other international orders will be quoted shipping costs via email or phone.


Web orders are pulled and processed Monday through Friday during normal business hours. Typically orders ship 1-2 business days after they are placed except possibly during high volume periods at the start of the semester. You will receive an email notifying you that your order has been processed for shipment or is ready for pick up in the store. You will be emailed a UPS tracking number at the end of the day that your order is boxed. Please allow an extra 4 to 6 business weeks for delivery of diploma frames. Diploma frames ship directly from the manufacturer.

In-Store Pickup

Web orders marked for in-store pickup will be available for pickup at the Web Order Counter. Your Eagle ID card is required for pickup of textbook orders. A driver’s license can be used to pick up any other orders.

Partial Shipments

To provide the highest level of service for our customers, orders may be shipped in partial shipments to ensure that you get your ordered items as soon as possible. We will immediately ship all items that are currently in stock at the time we process your order. All other items will be backordered and shipped as soon as those items come into stock. If your order results in multiple shipments, you will never be charged for the additional shipment costs. You will only be charged for the first shipment expense.

Customer Care

If you have questions, please e-mail us at ustore@georgiasouthern.edu or contact us by calling 1-800-861-7059.